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Failed authentication: invalid data

  • Overview

    The payment method is enrolled and the buyer has not authenticated him or herself correctly.

  • Authentication

    This section contains:

    • The DS Network interrogated in order to verify card enrollment (OSB).
    • The cardholder authentication method. In case of authentication, the method is always “challenge”, i.e. authentication with buyer interaction.

  • Authentication details

    The detailed timeline of the events is displayed for better traceability in case technical assistance is required.

    In this example, the buyer entered a wrong code 3 times.

  • OTP by SMS
  • OTP by SMS and security code
  • OOB via the banking application
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25.22-1.11