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Obtaining help

Looking for help? Check our FAQ on our website

https://secure.osb.pf/doc/en-EN/faq/sitemap.html

If you have any technical questions or need assistance, our tech support is available

  • from Monday to Friday from 7 a.m. to 5 p.m.
  • Saturday from 8 AM to 12 AM
 

by phone at:

(689) 40 46 09 09 (Call charges for this number: the cost of a local call from a landline).  
 

   
  by e-mail: support@osb.pf  
 

   
  and via your Merchant Back Office, Help > Contact support  

To help us process your demands faster, please specify your shop ID in your query (an 8-digit number).

This information is available in the "registration of your shop" e-mail or in the Merchant Back Office (Settings > Shop > Configuration).

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25.22-1.11