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Obtaining help

Looking for help? See our FAQ.

If you have any technical questions, our tech support is available

  • from Monday to Friday from 7.00 a.m. to 5.00 p.m.
  • Saturday from 08:00 a.m. to 12:00 bpm
 

by phone:

(689) 40 46 09 09 (Call charges for this number: the cost of a local call from a landline).  
 

   
  by e-mail: support@osb.pf  
 

   
  and via your Merchant Back Office, Help > Contact support  

To help us process your demands faster, please specify your shop ID in your query (an 8-digit number).

This information is available in the "registration of your shop" e-mail or in the Merchant Back Office (Settings > Shop > Configuration).

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25.20-1.11